Hi, ive just started trying to us my thunderbolt 3 dock i bought a couple of weeks ago and am having a pretty major issue. The docking station comes with a standard cable lock slot for security purpose. Thunderbolt 3 dock not working in windows 10 after the april. Laptop screen goes blank when undocking solutions experts. Need to disconnect and reconnect them in order for the monitors to work again. Zbook performance, smaller than ever with true portability for people who push their typical office computer past the breaking point. Fix thunderbolt 3 docking station crashes hp zbook studio. Based on currently available, inmarket mobile workstations, as of january 25, 2018 having physically. According to hp documentation this is called hotdocking and it should be able to do it.
Blue screen hp zbook 17 g4 mobile workstation maintenance. If im switching stations, i just have to make sure to plug the dock in at the logon screen, after its booted. Hp zbook 14u g4 mobile workstation maintenance and service guide. I recently yesterday, 160816 started experiencing the dreaded blue screen of death whenever my laptop is connected to my hp elite thunderbolt 3 dock. Aug 07, 2014 i have a zbook 17 on a 230w docking station with dual monitors attached. Hp docking solutions for hp zbook g3g4g5 mobile workstations. Getting a random blue screen on an hp elitebook 8470p. Its faster and easier to switch between documents or view spreadsheets sidebyside when you have two monitors instead of one.
Hp zbook 17 g2 is a very good laptop and crash problems are not normal for this laptop. It is only the first time after being shutdown in the docking station then removed that it is a problem. The laptop models listed below are compatible with this docking station but will require a 230w 19. The optional docking station, the hp zbook tb3 dock, is very interesting. I get a stuck key going across my screen until the signal comes back. Usb devices such as headphones or keyboardmouse wont work, or flap as if they were repeatedly connecteddisconnected.
I have a zbook 17 on a 230w docking station with dual monitors attached. Blue screen hp zbook 17 g3 maintenance and service manual. There you will find the charging plug, a thunderbolt port, as well as a proprietary docking port, an rj45 and hdmi connectors, and another usb typea 3. Hi everyoneanyone, im here today because im having serious issues with my new laptop with windows 10 installed. I am having several issues with my i7 surface pro 3. Hp sure view integrated privacy screen is an optional feature that must be configured at purchase. A targus dual display dock gives you more screen real estate to work with to help boost your productivity. Hp zbook 150w thunderbolt 3 dock p5q58aa docking station. I have a new hp zbook 15 g5, connected to an older thunderbolt docking station. I have plugged it in as instructed, but it is not charging the zbook. Feb 06, 2017 i take a close look at hps zbook thunderbolt 3 docking station. Laptop screen does not turn on after removing from dock. One of our users gets a blue screen when they undock and redock their hp 8560p laptop.
Hp docking solutions for hp zbook g3 mobile workstations. Bsod on lenovo w530 after ejecting from docking station hi, i am experiencing bsod around a minute or so after ejecting from my docking station. The power light on the docking station is illuminated. I have a will have to detach the batttery before docking which seems a bit troublesome. Quickspecs hp docking solutions for hp zbook g3 mobile workstations overview c04834949 da 15447 worldwide version 3 july 1, 2016 page 2 hp ultraslim docking station front side 1. The information provided is provided as is without warranty of any kind. While docking stations vary, the laptop may have to remain open for a dual monitor display to work correctly 4. Apr 24, 20 bsod on lenovo w530 after ejecting from docking station hi, i am experiencing bsod around a minute or so after ejecting from my docking station. Thunderbolt 3 dock not working in windows 10 after the april 2018. Thunderbolt 3 docking station crashes hp zbook studio g3. Solved screens go black hp hardware spiceworks community. Strap it to a dit cart with a 15 diagonal screen, servergrade processors and nvidia quadro graphics, its extremely powerful and portable. Hp zbook 200w thunderbolt 3 docking station zbook 15 and zbook 17 series p5q58aa 5 out of 5 stars 1 product rating 1 product ratings hp zbook 200w thunderbolt 3 docking station zbook 15 and zbook 17 series p5q58aa. Will any of these two work with my 230w docking station.
Aug 14, 2012 one of our users gets a blue screen when they undock and redock their hp 8560p laptop. Slim, highdefinition hd, antiglare ag, sva 66 x 768, 220 nits display with and without camera slim, full highdefinition fhd, antiglare ag, sva 1920 x 1080, 300 nits display with and without camera. Hp elitebook 850 g4 notebook pchp zbook 15u g4 mobile. We just got a brandnew hp zbook 15 g3 with a nvidia mm video card.
Managing contracts and warranties for your business. Issues with ultraslim docking stations users experiencing the following issues should raise a warranty ticket with hp by phoning 0800 9177241 and quoting the pin 80098. The blue screen that appeared multiple times after a load phase was likely due to thermal reasons, according to the log file. To summarize, it only seems to happen when the video resolution forced to change. Hps zbook 15 delivers extraordinary performance and industryleading security in a mobile workstation. Been having flaky experience with thunderbolt dock. I do have two docks that still throw a blue screen if you plug in the. Fix thunderbolt 3 docking station crashes hp zbook studio g3.
Since the release, we have had a handful of reports from customers using our thunderbolt 3 docking stations such as the tbt3udv and tbt3ud183 that after the update the docks video outputs would continue to work, but the docks usb ports, ethernet port or audio port would. Technical white paper hp elite dock with thunderbolt 3. Slim, highdefinition hd, antiglare ag, sva 66 x 768, 220 nits display with and without camera slim, full highdefinition fhd, antiglare ag, sva 1920 x. These portable devices will give you a serious boost in productivity from anywhere. Youll power up your laptop and your smartphone with your dock, and theres no need plug in to an external wall power supply every time you arrive at. W510s, docking station and the blue screen issue 20110715, 23. It has been connected to this dock for over a month without this issue. However, the type of ports will vary from brand to brand.
Bsod when mounting to docking station solved windows 7. Laptop screen does not turn on after removing from dock i primarily use 2 external monitors with my laptop hp zbook 15 closed on the dock. Quickspecs hp docking solutions for hp zbook g3 mobile workstations overview c04834949 da 15447 worldwide version 3 july 1, 2016 page 3 hp ultraslim docking station rear side 1. In the case that your laptop is connected to an external docking station, there will video ports on the back of it to plug in a display. Im experiencing a problem with multiple latitude e7440 laptops. Supports 3 independent displays through the 20 ultraslim docking station v v amd litho pro 128bit v amd firepro w4190m 2 gb dedicated gddr5. Help with blue screen driver power state failure microsoft. I get apparently random blue screen events several times a. In the 1st all is well and i have 3 screens working correctly. Easily connect and transfer content with your peripherals on set using dual thunderbolt 3 and 3 usb ports. Integrted lap top sceen 1600x900 vga port display at 1920x1080 connected to dock 2 display port displays at 1920x1200 both connected to the dock this notbook model has a and amd firepro m4159 switchable graphics and the integrated intell hd5500.
Quickspecs hp docking solutions for hp zbook g3g4g5 mobile workstations overview c04834949 da 15447 worldwide version 7 july 24, 2018 page 1 hp docking solutions for hp zbook g3g4 mobile workstations models hp ultraslim docking station d9y32aa hp zbook dock with thunderbolt3 150w p5q58aa. Laptops direct are part of the buy it direct group. Hp zbook docking station and blue screen of death digital. Hp elitebook and zbook notebook pcs stop error on a blue. Symptoms 0 have power, light activity, fan spinning 0 hp logo displays briefly 0 fails to boot into windows. Hp zbook 17 g2 crash issue how to fix blue screen crash or. Guaranteed to meet or exceed the original manufacturers specifications for the zbook 17 g4 mobile workstation docking station.
Hp pcs error messages display on a blue screen windows 10, 8. Hi denis, thanks for posting, and i would be happy to help with your docking station. The second docking station worked until i tried to change the layout. Power delivery keep your adapter in the bag with a docking station that delivers power. May 24, 2017 after updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesnt work with attached monitors. Same thing if you use a surface dock theres a new dock updater. Bsod crash is an entirely different problem from the black screen issue above. Blue screen on hp zbook g5 hp support community 6858920. Bob, i have an hp elitebook and the plugable usbc triple display docking station will not recognize the 2 external monitors nor the ethernet. How to set up portable external monitor for your laptop. To summarize, it only seems to happen when the video resolution forced to.
Docking station cable lock slot lock not included 8. Blue screen when plugable is pluged in plugable support. Latitude 7480 consistent bluescreen plugging in thunderbolt dock. Potential issues arising with hp g3 laptops in their ultraslim docking stations. Hi, we have xps 15s that have started blue screening all the time lately when they are connected to their tb16 docks. Hp thunderbolt 3 laptop docking stations for sale ebay. We have begun using the hp 840 g3 with windows 10 with the 20 ultraslim docking station and 2 external monitors. Pro 3 blue screen when docking i thought i would ask here while i wait for support to answer. Docking station 200 watt us for zbook 17 g3 mobile workstationhp zbook dock with thunderbolt 3 docking station. Bsod when mounting to docking station solved windows 7 help. Basically whenever i connect the dock to my zbook i get a blue screen of death. Iogear black gud3c32 usbc docking station with 60w power delivery.
For example, in the docking station in runs 1280x1024 and when i try to start it the first time out of the docking station it is switching. I received the docking station for this laptop which is part number. Symptoms 0 have power, light activity, fan spinning 0 hp logo displays briefly 0 fails to. If they are not compatible, i options are qk639aa and qk640aa. Pro 3 blue screen when docking microsoft community. This item hp zbook 150 w thunderbolt3 docking station. Bsod upon connection to hp elite thunderbolt 3 dock.
I must turn off the laptop manually and power back on. After updating the firmware for the hp zbook thunderbolt 3 dock, the dock doesnt work with attached monitors. Would love any pointers on where to start troubleshooting. Hp thunderbolt dock 230w g2 w combo cable docking station. To the extent permitted by law, neither hp or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost. Bsod when attaching thunderbolt 3 dock to hp zbook studio. Issues with ultraslim docking stations the university of. Buy hp zbook dock with thunderbolt 3 docking station at. On april 30th microsoft released a large update to windows 10 known as the windows 10 april 2018 update.
Hp zbook studio g4 mobile workstation maintenance and. I have nothing plugged into the dock other than power. Apr 28, 2015 bsod when mounting to docking station. As soon as i plug the plugable into the laptop with the video cable connected to the plugable the laptop bluescreens and will not fully reboot until i have unplugged the plugable or removed the video. When or of off the docking station, the laptop doesnt resume from hibernation shows a black screen and user needs to power off manually.
According to my nvidia control panel, the monitor on dvi is running off of the quadro k3100m, but the vga monitor is using the intel hd graphics 4600. May 18, 2018 on april 30th microsoft released a large update to windows 10 known as the windows 10 april 2018 update. Buy hp zbook 200w docking station from laptopsdirect. Create a remarkably powerful and streamlined mobile workstation workspace without the clutter with the hp zbook dock with thunderbolt 3. I take a close look at hps zbook thunderbolt 3 docking station. Users experiencing the following issues should raise a warranty ticket with hp by phoning 0800 9177241 and quoting the pin 80098 when or of off the docking station, the laptop doesnt resume from hibernation shows a black screen and user needs to power off manually. Right now we have 2 of these setups in production and both have issues with the monitors going black and then coming back on after wiggling the mouse. Follow the steps in this document to troubleshoot a blue screen error on your computer. Based on currently available, inmarket mobile workstations, as of january 25, 2018 having physically embedded, hardwarebased privacy screen. Follow this guide by hp to troubleshoot your docking station. Only one additional video output can be utilized for extended desktop using mac os for dual screen extended desktop.
The thunderbolt driver will blue screen the box when it connects to a tb16. Thunderbolt 3 dock not working in windows 10 after the. One monitor is connected with the dvi port, and the other is on vga. Recently upgraded to windows 10 and now when i undock and open the laptop all i get is a. I love the sp 2017 but hate the updates and really hate a bsod at work in. If i undock the laptop i cannot get its screen back. Hp docking stations are using displaylink software.
The first time after coming out the the docking station i get the blank screen that i can fix with the closeopen lid trick. Does anyone know how to enable 4 displays on a zbook 14 g2 docked on a hp 20 ultraslim docking station i want to enable simultaneously the. Docking stations free delivery possible on eligible purchases. Zbook g2 with docking station and secondary battery. Find answers to laptop screen goes blank when undocking from the expert community at. Hp docking station turns off displays microsoft community. Hp zbook dock with thunderbolt 3 docking station walmart. I support more than 50 of these docks, and ive found this helpful. Hp zbook 14u g4 mobile workstation maintenance and. Since the release, we have had a handful of reports from customers using our thunderbolt 3 docking stations such as the tbt3udv and tbt3ud183 that after the update the docks video outputs would continue to work, but the docks usb ports, ethernet port or audio port. Monitors dont work on thunderbolt dock with zbook 15 g3. Get expansive device, display, and network connectivity plus simultaneous charging of your system through one simple cable from the dock to your hp zbook.
Supports 3 independent displays through the 20 ultraslim docking station panel 35. With windows 7, when i undocked the laptop and opened it, the screen turned on and i could pick up where i left off. Docking support for hp thunderbolt docking station. According to hp documentation this is called hot docking and it should be able to do it. With the creators update to windows 10 that you mention you are running the displaylink driver used by are dock cannot cause a bluescreen crash on its own. Thank you as well for the great detail you provided. Driver verifier dma violation with tb16 docks dell.
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